Terms of service

Last updated: November 2026. This is a plain-language template — have it reviewed by a lawyer before you rely on it.

By using this website or placing an order you agree to these terms.

1. Orders

When you place an order you make an offer to buy. We accept it when we confirm production or shipment, and may decline or cancel an order (with a full refund) for stock, pricing or fraud-prevention reasons. Prices are in the currency shown and exclude any customs duties for international orders; taxes, if applicable, are shown at checkout.

2. Personalization

You are responsible for the accuracy of names, text, dates and photos you submit — we make your item exactly as you confirm it. You confirm you own or have the right to use everything you upload, and that it is not unlawful, hateful or infringing. We may refuse content that breaks these rules. You keep your rights in your content and give us permission to use it only to make and deliver your order.

3. Proofs and approval

We may send a proof of your personalization. Please check spelling and details carefully; once approved or once production begins, changes are not possible. See our cancellation policy.

4. Shipping, returns and refunds

Delivery times are estimates, not guarantees. Our shipping and return & refund policies are part of these terms.

5. Add-ons and warranty

Optional add-ons (such as the 2 Year Warranty, Priority Processing and Shipping Protection) are sold separately and described on their pages. A warranty covers defects in materials and workmanship, not normal wear, misuse or accidental damage unless stated.

6. Reviews and communications

Reviews you submit may be published after moderation. By ordering you agree we may email you about your order. Marketing emails are sent only if you opt in.

7. Intellectual property

Designs, text, images and software on this site belong to MyeKraft or its licensors. You may not copy or resell them without written permission.

8. Using the website

Don't misuse the store: no scraping that harms performance, attempts to break security, or fraudulent orders. The chat assistant gives general help and can make mistakes — policy pages and your order confirmation are the authoritative source.

9. Liability

To the extent allowed by law, we are not liable for indirect or consequential losses, and our total liability for an order is limited to the amount you paid for it. Nothing here limits rights you have under consumer law that cannot be waived.

10. Governing law and changes

These terms are governed by the laws of the place where MyeKraft is established, without affecting mandatory consumer protections in your country. We may update these terms; the version posted when you order applies to that order.

Questions? Email [email protected] or use the contact page.